ServiceNow offers tools and applications that fall under 5 main categories: IT Business Management, IT Service Automation Applications, Project Portfolio Management, ServiceNow Express and Shared Service Applications.
Additionally, there is now an available automation platform that works for existing applications and allows for information sharing across apps. ServiceNow Express, specifically, is a platform for companies of all sizes that allows for end-to-end incident management. It also allows users to create reports on KPIs and metrics.
Software Specs
Type
Cloud-based software
Base Price
Starting at $100
License Model
Annual (Subscription)
Features (basic)
- Agile development
- Asset management
- CAB meeting management
- Change and release management
- Configuration management
- Cost tracking
- Demand management
- Facilities service automation
- Field service automation
- HR service automation
- Incident management
- Incident routing
- IT cost management
- IT governance, risk & compliance
- Knowledge base
- Performance analytics
- Problem management
- Project portfolio management
- Real-time dashboards
- Resource management
- Self-service portal
- Service catalog
- Service creator
- Software development lifecycle
- Surveys & assessments
- Vendor performance management
Who is This Software For?
ServiceNow is for those working in IT service management. It’s perfect for companies of all sizes due to its wide range of features.
Vendor Details
- NameServiceNow
- Websitewww.servicenow.com
- CountrySanta Clara, CA, USA
- Founded2004
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